State Farm® Insurance Agent Lori Rickert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Taj Laugan
May 15, 2026
5
out of
5
rating by Taj Laugan
"Shift and efficient claim submission. Dayna covered all bases. Glass claims do not fact current or renewal premiums btw"
We responded:
"Thanks Taj! Glass coverage is a great benefit that we offer and we are glad the process was quick & easy. We appreciate your business with State Farm and our office - let us know if there is anything else we can help with. "
Vince Yannett
May 14, 2026
5
out of
5
rating by Vince Yannett
"I have been with Lori for over 30yrs, She is like family. I just worked with Dayna in Lori's office and she went above and beyond to help me all of my needs. Thank you for all you do."
We responded:
"Vince - We appreciate your loyalty to State Farm and our office! We are so glad that Dayna exceeded your expectations! Let us know if you need anything else!"
Dina Elliott
May 13, 2026
5
out of
5
rating by Dina Elliott
"I have been with State Farm Lori Rickert's office for over 20 ys. They are wonderful to work with!!"
We responded:
"Thanks Dina! We love working with you on all your insurance needs! "
Gerald Graves
May 5, 2026
5
out of
5
rating by Gerald Graves
"I needed to get my drive well ap (drive safe and save ap) to record trips. Dayna helped me get it to a resolution. She was awesome and so patient!! I am really glad she was there to help me."
We responded:
"Thank you for the kind words and stars Gerald! You have been such a joy to insure for all these years! We appreciate your loyalty to not only State Farm but also our office. People like you make our job so much fun!!"
Jon Kaiser
May 4, 2026
5
out of
5
rating by Jon Kaiser
"The Lori Rickert - State Farm Insurance agency has been a great find for our home and auto policies. I've dealt with a number of "agents" in the past that were really nothing more than insurance salespeople. Our agent here, Ana, is knowledgeable, helpful and responsive to any questions we come up with. So far their rates have been very competitive, and haven't followed the pattern of a low introductory rate followed by massive increases in subsequent renewals."
We responded:
"Thank you so much for the wonderful review! It's no surprise to us that you've had such a great experience with Ana - she rocks! We truly appreciate your trust in our team at Lori Rickert State Farm, and we look forward to continuing to support you with all your insurance needs."
Brad Jeffrey
May 4, 2026
5
out of
5
rating by Brad Jeffrey
"Great follow up by Dayna at Lori Rickert State Farm agency. Very prompt and thorough."
We responded:
"Thank you for the great review! We’re so glad Dayna could help and provided prompt, thorough service - she's great to work with. We appreciate you choosing Lori Rickert State Farm!"
Gregory Medina
May 1, 2026
5
out of
5
rating by Gregory Medina
"Great Service! Looking forward to working with you guys in the future."
We responded:
"Thanks Greg - we can't wait to work with you as well! "
Heather N
April 28, 2026
5
out of
5
rating by Heather N
"Penny is outstanding!!"
We responded:
"I appreciate you Heather! I am glad we were able to painlessly get everything squared away for you!! Thanks for the shout out! "
Danielle Hill
April 28, 2026
5
out of
5
rating by Danielle Hill
"Ana G Ledezma is such a kind lady! Easy to do business with!"
We responded:
"Danielle - we appreciate you taking the time to recognize Ana. We are so lucky to have her as part of the team. Her professionalism & skill are so valuable and she takes such good care of our customers. Thanks for your kind words! "
Todd Newlon
April 27, 2026
5
out of
5
rating by Todd Newlon
"Fantastic customer service. They're easy to work with when changing policies/vehicles."
We responded:
"Thanks Todd! We appreciate the kind words and your loyalty to State Farm and our office! Let us know if there is anything we can do to help. "
L. Marie Rios
March 6, 2026
5
out of
5
rating by L. Marie Rios
"Lori's team is great! Always on top of following up and communicating clearly. I am happy to do business with her and her team and recommend them for all your auto insurance needs."
We responded:
"Thank you for your kind words and for choosing our office! We truly appreciate you taking the time to share your experience. Our team is committed to clear communication and timely follow-up, and it means a lot to know that stood out to you. We are grateful for your recommendation and look forward to continuing to assist with your auto insurance needs. If there is ever anything else we can help with, please reach out!"
Vicki Cook
January 29, 2026
5
out of
5
rating by Vicki Cook
"I dealt with I’ve dealt with a lot of insurance companies, and this particular office far exceeds my expectations. Their customer service, response time, and overall friendly demeanor is unmatched. Love this office! They should be training others!"
We responded:
"Vicki, thank you for your wonderful review of State Farm Agent Lori Rickert’s Team! Vicki, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Rickert’s Team! "
Simon Casey
December 15, 2025
5
out of
5
rating by Simon Casey
"Working with Isaac establishing new insurance on our relocation to Denver was a seamless and enjoyable process. He provided timely and pertinent advice regarding product offerings which was incredibly helpful."
We responded:
"Thank you so much for the stars and kind words! Welcome to Colorado and our office! We hope to be here whenever you need a helping hand! "
Dustin Vyers
September 10, 2025
5
out of
5
rating by Dustin Vyers
"Toiy was very responsive to all my questions, and extremely helpful in getting all of my policies transferred over for my move to Denver! Looking forward to working with this group!"
We responded:
"Thank you for the kind words and stars! Welcome to Colorado and our Agency! We hope to always be here when you need a helping hand. "
Taylor Heinke
August 19, 2025
5
out of
5
rating by Taylor Heinke
"Issac was so great! He was so easy to work with and was super kind and helpful! He was very personable too which really helps with feeling truly cared for and heard by the agency."
We responded:
"Hi Taylor! Thanks for your kind words about Isaac - he is a great asset to our office. We are so glad to have you as part of our State Farm family and hope we can help you with all your insurance needs now & in the future."
Andrea Meldrum
August 12, 2025
5
out of
5
rating by Andrea Meldrum
"Issac was super easy to work with and I got the best quote from him after shopping around :)"
We responded:
"Thank you so much for the kind words and stars Andrea! Isaac is wonderful at making insurance make sense. We are happy to have you as part of our State Farm Family!!!"
Gino Molinaro
August 7, 2025
5
out of
5
rating by Gino Molinaro
"Isaac Slabaugh helped me switch over my insurance kindly and promptly and is a great agent to work with. He made sure to check if I could get discounts anywhere to lower costs, overall I’m happy with the results"
We responded:
"Thank you for the stars and kind words Gino! We are grateful you chose our office to help with your auto insurance needs. Hopefully we are always here for you when you need us. Welcome to our State Farm Family!"
Ed Gietl
August 5, 2025
5
out of
5
rating by Ed Gietl
"We've worked with Lori Rickert for many years and have nothing but good things to say. Her staff (thank you Ana and others) is very attentive to our needs and responds quickly and in a friendly yet professional manner. We would highly recommend having Lori's office take care of all your insurance needs. Ed and Linda Gietl Denver"
We responded:
"Thank you for the kind words and stars Ed & Linda! We always love talking to you both and helping you with whatever you need. We are happy Ana took care of you today! Thank you for being part of our State Farm family!"
Gianna Turturillo
July 31, 2025
5
out of
5
rating by Gianna Turturillo
"Isaac was very timely and helpful in creating a renter’s insurance policy for me. He helped me with any questions I had. Would recommend if moving to the Denver area!"
We responded:
"Thank you so much for the kind words and stars Gianna! We hope to always be here for you when you have questions. Our office is grateful to have you as part of our State Farm Family!"
jill stelter
July 31, 2025
5
out of
5
rating by jill stelter
"Issac was wonderful. He walked me through my current policies for both of my vehicles, my home and my personal items. He was informative with discount options and assisted in finding me new savings. Lori Rickert always has the best staff on hand for all your needs. Highly recommend."
We responded:
"Thank you so much for the kind words and stars Jill! It is always good to get a refresher of our current policies and look for savings in those. We are grateful to have you as part of our State Farm Family!"
Seanna Kautz
July 22, 2025
5
out of
5
rating by Seanna Kautz
"Isaac Slabaugh has been amazing to work with! He makes the insurance process incredibly easy and stress free!"
We responded:
"Thank you for the stars Seanna!! We are happy that you had such a good experience with our office! Welcome to our State Farm Family!"
Seanna Kautz
July 22, 2025
5
out of
5
rating by Seanna Kautz
"Isaac Slabaugh was phenomenal! He provided incredible customer service, went out of his way to ensure the best possible rates, and he is a pleasure to work with :)"
We responded:
"Thank you so much for the stars and kind words Seanna! We are happy to have made your insurance journey easy. Welcome to our State Farm Family!!!"
Emily Marchini
July 22, 2025
5
out of
5
rating by Emily Marchini
"Isaac was great! Very personable and knowledgeable. He made what would normally be a boring conversation about car insurance fun and easy. Thank you Isaac!"
We responded:
"Thank you so much for your kind words and stars Emily! We are so grateful to have made insurance more easy to understand and fun to talk about. We are so happy to have you as part of our State Farm Family!"
Leonard Wislow
July 19, 2025
5
out of
5
rating by Leonard Wislow
"The Very best State Farm office we've ever dealt with. Smart people with great service."
We responded:
"Thank you so much for the kind words and stars Len! We are so grateful to have people like you as part of our State Farm Family. We look forward to serving you and your family for many years to come!"
C Fischer
June 28, 2025
1
out of
5
rating by C Fischer
"We’ve had to make two claims over the past five years and felt consistently unsupported by Lori Rickert’s agency. While they may seem friendly, the agency failed to handle claims with care — which is the point of having insurance. Communication was poor, the process was unclear, and advocacy/follow-through was minimal. During two separate periods of displacement and loss-of-use, we were made to feel like our renter policy didn’t matter. When things got complicated, the initial support we received disappeared. The experience was not only stressful but financially devastating. When I finally reached Lori to raise concerns, she called me “sweetie” — an incredibly unprofessional and dismissive response. We would not recommend this agency to anyone seeking reliable, sustained support when it matters most."
We responded:
"We are so sorry to hear about your experience Miss Fischer. During covid, we saw a decrease in the work force in both claims and our office. Usually claims are handled by our claims department and your specific claim handler. We wish you would have addressed your concerns with our office and the handling of these claims prior to 5 years after the event. We would have made the appropriate adjustments and actions at that time rather than 5 years later. If there is anything our office can do for you, please let us know. We would like to make things right for you if we can. "