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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tayler Sookswat

Tayler Sookswat

August 28, 2026

5  out of  5
rating by Tayler Sookswat
"Jeremiah was extremely helpful and patient with answering all of my questions. Great office and great staff!"
We responded:
"Thank you so much! We appreciate your positive feedback and are grateful for you business with our office! "
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Kristen Mullane

August 28, 2026

5  out of  5
rating by Kristen Mullane
"This office has always been so helpful. They respond quickly and follow up."
We responded:
"Thanks so much Kristen! We appreciate you taking the time to let us know how we are doing. Please give us a call if there is anything else we can help with. "
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Robert

August 20, 2026

5  out of  5
rating by Robert
"Been with Lori and State Farm for over 30 years. Outstanding."
We responded:
"Thanks Robert! We appreciate your many years with State Farm and our office. Please let us know if there is anything we can help you with. "
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Bobby Ferruggia

August 19, 2026

5  out of  5
rating by Bobby Ferruggia
"Jeremiah helped a resident I work with get his renters insurance. Our resident had fantastic things to say about him and was extremely happy with the service. He knew everything and helped him save money on a better policy; we are going to start referring all our residents to him."
We responded:
"Wow! Thanks, Bobby, for that glowing review! Jeremiah is very knowledgeable and we are glad he was able to help your resident. We appreciate any referrals you send our way and please let us know if we can help you with your personal insurance!! "
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Craig Calhoun

July 30, 2026

5  out of  5
rating by Craig Calhoun
"Jeremiah, is a great addition to Lori's office! He was very helpful and attentive with some updates we needed for our accounts. We always receive excellent assistance whenever we call or visit the office. Thanks again!

Best, Craig & Nancy"
We responded:
"Thank you, Craig & Nancy! We’re so glad to hear Jeremiah was helpful with your account updates. Although he is new to our team, his experience & professionalism have made him an asset! We truly appreciate your kind words and are grateful for the opportunity to assist you whenever you call or visit our office. Thanks again for taking the time to share your experience!"
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Steve S

July 29, 2026

5  out of  5
rating by Steve S
"I've been with Lori Rickert's office since 2024 for auto and renters insurance and they've been excellent. Lauren recently handled two windshield claims for me: responsive, clear about my options, and I never had to follow up on anything. Highly recommend."
We responded:
"Thanks, Steve! Lauren is awesome to work with and always gets things done quickly & efficiently! We appreciate you taking the time to share your kind thoughts and appreciate your business with State Farm and our office. Please let us know if there is anything else we can help with. "
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Christina C

July 16, 2026

5  out of  5
rating by Christina C
"Responsive, kind and knowledgeable! Penny of Lori Rickert's team took good care of our daughter who needed coverage while studying in Denver. Being from Philadelphia, we were reassured that she was in good hands."
We responded:
"Thanks Christina! It was a pleasure to work with you and take care of your daughter's insurance during her time in Denver. We wish her the best in her next endeavor! "
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Breanna Dillon

July 10, 2026

5  out of  5
rating by Breanna Dillon
"Such a great team and always super helpful!"
We responded:
"Thanks Breanna! It’s always a pleasure to help great customers like you! Please let us know if there is anything else that we we can help with! "
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Michael Spear

July 8, 2026

5  out of  5
rating by Michael Spear
"Very responsive and helpful to a customer feeling a bit overwhelmed."
We responded:
"Thank you Michael! We appreciate you taking the time to leave us a review. We are glad we were able to be your "Good Neighbor" and provide you with what you needed! Please let us know if there is anything else we can do to help! "
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charlene cohrs

July 7, 2026

5  out of  5
rating by charlene cohrs
"Always so helpful! Jeremiah was top of the line"
We responded:
"Hi Charlene! We are so glad that you had a good experience with Jeremiah and our office. He is a new to us but not to State Farm and we are lucky to have him! We appreciate your business with State Farm & our office - please let us know if there is anything else we can help you with. "
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Mitch Vanneman

June 29, 2026

5  out of  5
rating by Mitch Vanneman
"Jeremy was unbelievable and and sent us our car insurance asap which we needed to register the car."
We responded:
"Hi Mitch! Thanks so much for the great review. Our goal is to provide you with personalized, efficient service and it sounds like Jeremiah was able to do that for you. We appreciate your business with State Farm and our office. Please let us know if there is anything else we can do for you! "
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Paula Shea

June 22, 2026

5  out of  5
rating by Paula Shea
"I just had the absolute Best experience with Dayna today. Looking forward to working with this State Farm agency. She went above and beyond to answer my “many questions”. They’ve definitely got my business. Thank you for all your help and guidance!!!"
We responded:
"Hi Paula! thank you so much for taking the time to leave us a review. Dayna is great and we are so glad she was able to answer your questions! We look forward to working with you! "
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Dayna Vigil

June 16, 2026

5  out of  5
rating by Dayna Vigil
"Very kind and knowledgeable and helped me a great deal with my dilemma."
We responded:
"Thank you Dayna! We welcome the opportunity to help you with any of your insurance needs but I am glad we were able to provide you solutions for your dilemma. Thanks for your business with State Farm and our office! "
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Taj Laugan

May 15, 2026

5  out of  5
rating by Taj Laugan
"Shift and efficient claim submission. Dayna covered all bases. Glass claims do not fact current or renewal premiums btw"
We responded:
"Thanks Taj! Glass coverage is a great benefit that we offer and we are glad the process was quick & easy. We appreciate your business with State Farm and our office - let us know if there is anything else we can help with. "
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Vince Yannett

May 14, 2026

5  out of  5
rating by Vince Yannett
"I have been with Lori for over 30yrs, She is like family.
I just worked with Dayna in Lori's office and she went above and beyond to help me all of my needs.
Thank you for all you do."
We responded:
"Vince - We appreciate your loyalty to State Farm and our office! We are so glad that Dayna exceeded your expectations! Let us know if you need anything else!"
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Dina Elliott

May 13, 2026

5  out of  5
rating by Dina Elliott
"I have been with State Farm Lori Rickert's office for over 20 ys. They are wonderful to work with!!"
We responded:
"Thanks Dina! We love working with you on all your insurance needs! "
Profile photo of Gerald Graves

Gerald Graves

May 5, 2026

5  out of  5
rating by Gerald Graves
"I needed to get my drive well ap (drive safe and save ap) to record trips. Dayna helped me get it to a resolution. She was awesome and so patient!! I am really glad she was there to help me."
We responded:
"Thank you for the kind words and stars Gerald! You have been such a joy to insure for all these years! We appreciate your loyalty to not only State Farm but also our office. People like you make our job so much fun!!"
Profile photo of Jon Kaiser

Jon Kaiser

May 4, 2026

5  out of  5
rating by Jon Kaiser
"The Lori Rickert - State Farm Insurance agency has been a great find for our home and auto policies. I've dealt with a number of "agents" in the past that were really nothing more than insurance salespeople. Our agent here, Ana, is knowledgeable, helpful and responsive to any questions we come up with. So far their rates have been very competitive, and haven't followed the pattern of a low introductory rate followed by massive increases in subsequent renewals."
We responded:
"Thank you so much for the wonderful review! It's no surprise to us that you've had such a great experience with Ana - she rocks!
We truly appreciate your trust in our team at Lori Rickert State Farm, and we look forward to continuing to support you with all your insurance needs."
Profile photo of Brad Jeffrey

Brad Jeffrey

May 4, 2026

5  out of  5
rating by Brad Jeffrey
"Great follow up by Dayna at Lori Rickert State Farm agency. Very prompt and thorough."
We responded:
"Thank you for the great review! We’re so glad Dayna could help and provided prompt, thorough service - she's great to work with. We appreciate you choosing Lori Rickert State Farm!"
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Gregory Medina

May 1, 2026

5  out of  5
rating by Gregory Medina
"Great Service! Looking forward to working with you guys in the future."
We responded:
"Thanks Greg - we can't wait to work with you as well! "
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Heather N

April 28, 2026

5  out of  5
rating by Heather N
"Penny is outstanding!!"
We responded:
"I appreciate you Heather! I am glad we were able to painlessly get everything squared away for you!! Thanks for the shout out! "
Profile photo of Danielle Hill

Danielle Hill

April 28, 2026

5  out of  5
rating by Danielle Hill
"Ana G Ledezma is such a kind lady! Easy to do business with!"
We responded:
"Danielle - we appreciate you taking the time to recognize Ana. We are so lucky to have her as part of the team. Her professionalism & skill are so valuable and she takes such good care of our customers. Thanks for your kind words! "
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Todd Newlon

April 27, 2026

5  out of  5
rating by Todd Newlon
"Fantastic customer service. They're easy to work with when changing policies/vehicles."
We responded:
"Thanks Todd! We appreciate the kind words and your loyalty to State Farm and our office! Let us know if there is anything we can do to help. "
Profile photo of L. Marie Rios

L. Marie Rios

March 6, 2026

5  out of  5
rating by L. Marie Rios
"Lori's team is great! Always on top of following up and communicating clearly. I am happy to do business with her and her team and recommend them for all your auto insurance needs."
We responded:
"Thank you for your kind words and for choosing our office! We truly appreciate you taking the time to share your experience. Our team is committed to clear communication and timely follow-up, and it means a lot to know that stood out to you. We are grateful for your recommendation and look forward to continuing to assist with your auto insurance needs. If there is ever anything else we can help with, please reach out!"
Profile photo of Vicki Cook

Vicki Cook

January 29, 2026

5  out of  5
rating by Vicki Cook
"I dealt with I’ve dealt with a lot of insurance companies, and this particular office far exceeds my expectations. Their customer service, response time, and overall friendly demeanor is unmatched. Love this office! They should be training others!"
We responded:
"Vicki, thank you for your wonderful review of State Farm Agent Lori Rickert’s Team! Vicki, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Rickert’s Team! "