
State Farm® Insurance Agent Lori Rickert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Noel Shurtz
May 10, 2025
"Isaac was exceptionally helpful throughout the entire process. He patiently went over the coverage comparisons, ensuring I thoroughly understood my options before I made the decision to switch companies. His knowledge of insurance products was evident, and he explained everything in a clear and easy-to-understand manner. On top of his expertise, Isaac is also genuinely friendly and approachable, making the whole experience much more comfortable."
"Thank you so much for the kind words and stars Noel. We are so grateful to have made your transfer of insurance smooth and easy to understand. We hope to have a long relationship with you and always be here to answer your questions!! Welcome to our State Farm Family!!"
Alexia Geenen
May 8, 2025
"Issac was amazing! He turned my bad day around from a terrible experience with Progressive. Very thorough when walking through options and found me the best plan fit for me!"
"Thank you so much for the kind words and stars Alexia! We are so happy to have helped you with your auti insurance needs! Sometimes it just takes some talking through the policy and quote to make it all make sense. Welcome to our State Farm Family!"
Anthony Hong
May 6, 2025
"I have know the State Farm Family for a long time! The Rickert Team deserves 10 Stars. They are very knowledgeable about insurance and I wouldn't use any other insurance company."
"Thank you so much for the kind words and stars Anthony. We really strive to make everyone feel heard and understood in their insurance needs. We appreciate your loyalty to not only State Farm but our office as well. "
Vanessa Collins
May 4, 2025
"Issac, was very friendly and easy to talk to. I enjoed the experience,and the info he provided."
"Thank you for the kind words and stars Vanessa! We are always trying to make sure that insurance is easy to understand and digest because they don't teach us this stuff in school. We are glad to have you as part of our State Farm Family!!"
Debra Bartleson
May 2, 2025
"I've been with Lori Rickert State Farm Insurance for many years and I highly recommend this office for great service for home and car insurance. Lori and her staff are very professional, knowledgeable, and helpful anytime I've called with questions. The staff are friendly and quick to respond when there's any problems. Love being their client!!"
"Thank you so much for the kind words and stars Debra!! We have loved having you as part of our office for so many years! Our office is grateful to be your trusted advisors for all of your insurance needs. We look forward to many more years together!!!"
Lisa DeNazario
April 28, 2025
"I had a terrific and pleasant conversation with Isaac. Best I've ever had and really appreciated his kindness and knowledge."
"Thank you for the kind words and stars Lisa! We are so grateful to have you as part of our State Farm Family!!!"
Penelope Breckingridge
April 27, 2025
"My husband and I met with Isaac on 4/15 in Lori Rickert's office. He answered all our questions, was friendly, personable and professional. We enjoyed meeting him and are confident he will be successful as he is a cut above."
"Thank you so much for the kind words and stars! We encourage everyone to make sure to review their policies so that you know exactly what coverage you have. We are grateful to have you as part of our State Farm Family!!"
Sarah Bell
April 25, 2025
"Samantha was so helpful in assisting me in switching insurance carriers for my car and home insurance! The process was so smooth and easy because of her"
"Thank you so much for the kind words and stars Sarah! We are so happy to have made your auto and home insurance swap easy! That's is definitely something we strive to do for each and every person that comes our way. We hope to be able to serve you and your family for many years to come!"
Steve Everist
April 23, 2025
"Lori Rickert and team make life easy. Never an issue, no funny business, new items get insured in two minutes no problems. Claim on hail damaged roof had zero issues or back and forth. Been with them for all my insurance needs from house to car to RV for over ten years now."
"Thank you so much for the kind words and stars Steve! We are happy to have served you and your family for so many years! Thank goodness your claims process was easy. That's what we strive for. Thank you again for you loyalty to not only our office, but State Farm too. "
E Poston
April 15, 2025
"I was having trouble getting on the app and needed some navigation help, and Isaac was able to get me where I needed to go. Thanks!"
"Thank you for the kind words and stars E! Sometimes those apps get tricky. We are grateful Isaac was able to help. We are happy to have you as part of our State Farm Family!"
Tonya Cummings
April 11, 2025
"I spoke with Isaac. He was very well versed on State Farm products and how the features will benefit me. He also knew alot about the systems he uses to complete the transactions. Therefore, making sure my billing would be favorable for both me and Stare Farm as a whole. I enjoyed my experience with Issac as he is very professional and able to establish great report. PROMOTE AS SOON AS POSSIBLE."
"Thank you for the kind words and stars Tonya!! We are happy to have helped make your insurance journey an easy one. Our billing is definitely set up to work with your needs and be as effortless as possible. We are grateful you chose our office! Welcome to our State Farm Family!"
Yolanda DeLeon
April 9, 2025
"Good job 👏"
"Thank you for the kind words and stars Yolanda! We are so happy to have you as part of our State Farm Family!!"
Gary Gregg
April 9, 2025
"Isaac was awesome with the changes I needed to make with the Auto Insurance."
"Thank you so much for the kind words and stars Gary! We are grateful to have the opportunity to keep your loyalty and trust in our office for your insurance. We look forward to always being here to help you through all your insurance needs! "
Marilyn Moss
April 9, 2025
"Very pleasant and quick.Great customer service!!"
"Thank you for the kind words and stars Marilyn! We are happy to hear that we can make your insurance needs quick and easy! Thank you for being part of our State Farm Family!"
Herman Gabaldon
April 8, 2025
"Truly outstanding customer support/service!!! I have never had anyone actually explain what the coverage on my vehicle meant. Toiy took the time and broke it down for me. As it turns out, I was paying more than I needed to and was carrying coverage that didn’t apply. Now I have my vehicle and my house insured. I really appreciate that I was treated like a person and NOT just a number."
"Thank you so much for the kind words and stars Herman. Toiy is gifted when it comes to breaking down insurance to an understandable level. She can make you feel taken care of while also making sure you are appropriately protected. Welcome to our State Farm Family!"
Ralph Chiarella
April 7, 2025
"We have been working with Lori Rickert and her wonderful staff for the past 25 years. They are responsive and a delight to work with and would highly recommend this State Farm agent."
"Thank you so much for the kind words and stars Ralph! You have been with us for so many years and are such a joy to talk to every time we speak. We are hoping to have many more years together! "
James Mallon
April 7, 2025
"I’ve been with Lori’s office for a few years and have always had terrific customer service on car insurance. Recently we purchased a home and Isaac could not have made adding home insurance and bundling smoother! I did reach out to insurance broker to price check and they didn’t even send me any alternatives because nothing was close. It’s great to have both competitive pricing and actual helpful people on the phone when you need it!"
"Thank you so much for the kind words and stars James! We truly appreciate you being a part of our State Farm Family! We are so excited for you and this new home! "
Doug Mitchell
April 7, 2025
"Always knowledgeable. Always friendly. Always helpful."
"Thank you so much Doug! We are so thankful to have you as part of our State Farm Family! You and your family are always a joy to speak with. We look forward to many more joyous years together!"
bast oxossi
April 7, 2025
"Hello! i too have been a client of :Lori Rickert office , in the past great times and a level of trust with this office. Now all of a sudden a lot of confusion and wrong things happening concerning my insurance? first mess ups , a couple of months ago , i reached out to Mrs. Rickert, of course no response back to her clients??? instead i get get a :rude obnoxious , , overtalking , collector acting agent, from that office , who i had to report, Then corrections started to flow?? Now as of earlier this month another issue, the app informing me no payment due ? so i trusted this app, and what it said , now later i have a very high bill all of a sudden stuck with a late fee? All of a sudden and failure to correct this mess, and a email to :Mrs. Rickert and me saying, i will not pay this bill, of course no response again? i feel that these sudden mess ups are warranting me to go elsewhere, i feel this office is in decline , these were not problems there before and now they are showing up without a care or explanation for these issues. i at one time was about to get a :life policy, i already have turned to another Insurer for that as well as from there ,i am going to turn to another to take on this policy. i feel that this particular agency is not living up to its long reputation, it once prided it self on in the past! i wonder if others our experiencing these or other issues as well!! Disappointed !!!!"
"Thank you so much for the constructive criticism in your review. We don't know what we can do better at unless our customers let us know about it. We do not organize billing from our office directly, it is handled by our State Farm corporate billing office. It does look like your billing account has had some turmoil in the last months. Our office will reach out to you personally to chat about how we can make this right. Thank you again Bast!"
Lori Thread Play
April 5, 2025
"Lori Rickert has been our State Farm agent for decades. We've always been satisfied with her service. I'm embarrassed to say that I didn't realize how terrific she is until I recently took over my mother's finances and discovered that her home is woefully underinsured. Mom's State Farm policy was assigned to another agent. I tried calling the other agent several times over 2 weeks to increase her insurance. The other office does not answer their phones and will not call back. Lori's office answers 99% of the time and always calls back on the rare occasion that I have to leave a message. We also get great recommendations from Lori. Our requests are handled promptly and with care. I'm in the process of switching my mother's agent to Lori Rickert so we can get Mom's home properly insured. Be careful who you choose as your State Farm agent. They aren't all created equal. Choose Lori Rickert if you expect great recommendations, prompt answers to your questions, and excellent overall service."
"Thank you so much for the kind words and stars Lori! We are so excited to have your mom in our office, so that we can take care of all of her needs. We are grateful for your loyalty and trust in our office to give your family the best care! Thank you for being part of our State Farm Family!!!"
Jessica Painter
April 2, 2025
"Sam helped understand my policy options and its nuances and saved me money!"
"Thank you so much for the kind words and stars Jessica! We love it when we can save you money on your insurance; that's the goal! Welcome to our State Farm Family!"
JRGPR
April 1, 2025
"I am a long time customer and had a great experience today with Ana Ledezma who helped me navigate questions with my coverage while trying to book a rental car. She solved my problem super quickly and helped make sure I got the right rates on my rental car with insurance coverage."
"Thank you so much for the stars and kind words. Ana does a great job helping our clients navigate their claims and really helping understand what is happening every step of the way. We are grateful to have you as part of our State Farm Family! "
Paky Mckinstry
April 1, 2025
"I've had the best insurance experience with Lori Rickert State Farm. 24 years and counting.You can't find better people that care.Isac the most recent contact. High standard Always!!!!!"
"Thank you so much for the kind words and stars Paky! We appreciate your loyalty to not only State Farm but our office as well. You have been a wonderful customer all these years and we hope to have you for many years to come. "
Mark Delisa-Ludwig
March 31, 2025
"Issac is very patient and helpful. Spoke to Issac for 30 minutes and bombarded him with many questions about policies. Never once did I feel like I was bothering or asking too much of his time."
"Thank you so much for the kind words and stars Mark! We pride ourselves in being able to make sure you fully understand what is going on with your policies. We are grateful to have you as part of our State Farm Family!"
Tera Holton
March 31, 2025
"Isaac did a great job moving my auto insurance from out of state to CO. He was knowledgeable and helpful. I’m a big fan of State Farm."
"Thank you so much for the kind words and stars! We're so happy we got your transfer handled smoothly. Welcome to Colorado! We are happy to have you as part of our State Farm Family!"