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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Diana Pacheco

May 22, 2023

5  out of  5 rating by Diana Pacheco
"I got life Insurance for my husband, three kids and myself here at Lori Rickerts office and the process was so smooth and easy. Every time we go in we feel like a family member and I love that."

Bradley Ward

May 17, 2023

5  out of  5 rating by Bradley Ward
"Worked with Samantha to transfer a number of policies from a different state. She was super friendly and helpful and friendly. I would definitely recommend her to anyone."

Greg West

May 8, 2023

5  out of  5 rating by Greg West
"Great office! They took care of our customer that moved from Kansas to Colorado. Thank you!"

salana Johnson

April 28, 2023

5  out of  5 rating by salana Johnson
"We have been working with Penny at Lori’s office and she has been wonderful! Highly recommend this office!"

Rose Aragon

April 21, 2023

5  out of  5 rating by Rose Aragon
"Lori and her team are great! I've been a customer for many years."

Hope Haygood

April 2, 2023

5  out of  5 rating by Hope Haygood
"Lori and Jakob helped me out a ton with my recent towing bil reimbursement. They called me back the same day I left a voice-mail, the cut me a check the same day, and all I had to do was go pick up the check. So easy!"

Dan McAmis

March 29, 2023

5  out of  5 rating by Dan McAmis
"Great agent, always helpful and responsive, happy to have her team providing coverage for my home and business"

Christine Gregory

March 11, 2023

5  out of  5 rating by Christine Gregory
"Lori and her team have always been awesome!! They are quick to answer questions, handle claims, and make changes for me. Thank you!!"

Dan Dorenkamp

February 22, 2023

5  out of  5 rating by Dan Dorenkamp
"I just worked with Samantha at Lori's office to compare homeowners and auto insurance rates. She was so great to work with, explaining all the details and giving some sound advice. She worked quickly and was very knowledgeable. I'm so happy I called as I will be saving $600+ on insurance over the next year. Overall, a great experience!"

Michael Hance

February 10, 2023

5  out of  5 rating by Michael Hance
"I had all of my policies with another insurance agency and called Lori Rickert and worked with Samantha to give me a quote on my two cars, umbrella policy, and homeowners policy. She did a fantastic job, very professional and knowledgeable. I switched insurance carriers today"

MacKenzie Burns

February 10, 2023

1  out of  5 rating by MacKenzie Burns
"Literally use any other State Farm office in Denver."

Whitney Diehl

February 10, 2023

1  out of  5 rating by Whitney Diehl
"They have canceled our policies three different times because their back office can’t get it together. It’s terrifying to get a piece of mail that says your policies were canceled even after confirming with them on the phone that they weren’t. I’d definitely go with a different State Farm office that operates in the 21st century."

monjed abed

February 8, 2023

5  out of  5 rating by monjed abed
"Awesome customer service awesome people"

Penny Hart

February 7, 2023

5  out of  5 rating by Penny Hart
"As an employee and a customer, I highly recommend!"

matt davis

February 4, 2023

5  out of  5 rating by matt davis
"Samantha was a huge help in getting my information/plan adjusted. Very friendly and kind. Great customer service!"

Dolores Martinez

January 14, 2023

5  out of  5 rating by Dolores Martinez
"Been satisfied with Lori rickert and Jakob. Been happy with service si far Thanks"

Steven Hlavac

November 14, 2022

5  out of  5 rating by Steven Hlavac
"They are easy to work with and fast. I really love this agency and there's a reason I don't leave."


April 24, 2022

5  out of  5 rating by JAIN WAINWRIGHT
"These guys are awesome! Super helpful and friendly! Mark did the leg work for me!"

Curt Ellis

January 31, 2022

5  out of  5 rating by Curt Ellis
"Christa was a pleasure to work with and very prompt at transferring my State Farm client to Denver from Danville, Illinois. Thank you Christa for making the switch a smooth and painless experience for our client. It is nice to know that she will be well taken care of at her new State Farm office."

Mark Muelot

November 10, 2021

5  out of  5 rating by Mark Muelot
"This has been a great experience for me. I took it for granted and assumed all insurance company were basically the same. Lori Rickert's State Farm agency proved me wrong. Not only did Lori Rickert and State Farm save me over $100 on my renters insurance, I also found great savings on my auto. In addition and after a problem developed, I called the office for advice. The concern I had, created several different phone calls to the office. Everytime I called, I was able to speak with the same person. She knew what I was calling about and picked up our conversation were we left off. The customer service is awesome and something you just can't find these days. So happy I moved my insurance needs to this agency. So 😊"

Nick Aragon

October 22, 2021

5  out of  5 rating by Nick Aragon
"We have been a client with Lori Rickets office for a while now and have had a great experience this far! I would recommend this office to anyone in need of automobile insurance! The attention to detail and customer service are what set this agent and her staff aside from the other 100 locations I can buy insurance from. I currently have 2 vehicles insured with this office! Thanks Again!"

Michael Pearl

September 28, 2021

5  out of  5 rating by Michael Pearl
"I have been with State Farm so long that I have had two agents retire, which lead me to working directly with Lori Rickert almost 20 years ago. I appreciate the personalize attention of Lori and her staff. My trust for Lori and team is so strong that I refer my friends to them when my friends are receiving a less than acceptable service and responsiveness from other agencies. Part of the customer service experience for insurance should be reliable referrals to contractors (who actually show up), service providers and professionals to quickly restore your home and/or repair vehicles after an incident. Lori and team maintains not only maintain list backed by customer feedback but can only supply how and why the entity ended up on the list. Referrals do not need to be just because of an insurance claim."


August 9, 2021

5  out of  5 rating by M Y
"Who knew… State Farm does mortgages. Lori was very helpful with the refi of our house. She got us an AWESOME rate and it was done quickly. Thank you again! 🎉"

Carsten Baumann

August 4, 2021

5  out of  5 rating by Carsten Baumann
"Lori and her team have been great meeting our insurance needs. They were also helpful when we had a claim."

Joy Miller

May 25, 2021

5  out of  5 rating by Joy Miller
"Richard provided great customer service and easy communication throughout our process of buying and selling and renting homes. Thank you!"