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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie L

Debbie L

October 19, 2026

5  out of  5
rating by Debbie L
"I am always happy with Lori Rickerts' staff. And Ana did a wonderful job helping out."
We responded:
"Thank you Debbie! We appreciate you taking the time to share your kind words. Ana is always helpful & wonderful to work with. We are here if you need anything else! "
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Luis Alvillar

October 15, 2026

5  out of  5
rating by Luis Alvillar
"Ana G. Ledezma is extremely Professional and very knowledgeable I trust her with all my insurance needs. she is excellent in every aspect of my insurance needs. I commend her for caring of my needs. thank you Ana. luis"
We responded:
"Thank you Luis! Ana is such a valued member of our team and we are so glad she is always able to help you out. We are grateful for your business with State Farm and our office. "
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Kevin Waggoner

October 1, 2026

5  out of  5
rating by Kevin Waggoner
"Barbara provided excellent service as we added my bikes to my coverage. Very thorough and professional."
We responded:
"Thanks, Kevin! We are so glad Barbara was able to help you with getting your bikes covered. She is such a great part of our team! We appreciate your business with State Farm and our office. Please let us know if there is anything else we can help you with. "
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Alec Doucette

September 16, 2026

5  out of  5
rating by Alec Doucette
"We have all our personal and business policies with Lori Rickert and they have provided us great rates and exceptional customer service."
We responded:
"Alec - thank you so much for the great review! We appreciate your compliments. It is truly a pleasure to work with both your family & your business. We are grateful for your business and hope we can continue our relationship for many more years! "
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Richardgweir

September 15, 2026

5  out of  5
rating by Richardgweir
"Barbara was fantastic to work with! She went above and beyond to get me the required documents on short notice. I really appreciated her consistent communication and follow-ups throughout the process. It’s clear she has a lot of experience in the business. Highly recommend Barbara!"
We responded:
"Thank you for the great review, Richard! We are so glad Barbara was able to help you - although she is new to our office, she has plenty of State Farm experience. We always strive for efficiency and clarity in our communications and it sounds like she did a great job! We appreciate your business with State Farm & our office-we are here if you need anything else! "
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Jeremy Lauser

September 3, 2026

5  out of  5
rating by Jeremy Lauser
"Barb Cook does an amazing job! She has been my agent for over 5 years now and I have sent all of my family members her way. She advocates for the policy holder and holds her organization to a higher standard! I won’t go anywhere else"
We responded:
"Hi Jeremy! We are lucky to have Barb on board here in our office and we are looking forward to taking care of all of your insurance needs. Welcome to the Lori Rickert State Farm family & thanks for the review. Please let us know if there is anything that we can help with. "
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Tayler Sookswat

August 28, 2026

5  out of  5
rating by Tayler Sookswat
"Jeremiah was extremely helpful and patient with answering all of my questions. Great office and great staff!"
We responded:
"Thank you so much! We appreciate your positive feedback and are grateful for you business with our office! "
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Kristen Mullane

August 28, 2026

5  out of  5
rating by Kristen Mullane
"This office has always been so helpful. They respond quickly and follow up."
We responded:
"Thanks so much Kristen! We appreciate you taking the time to let us know how we are doing. Please give us a call if there is anything else we can help with. "
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Robert

August 20, 2026

5  out of  5
rating by Robert
"Been with Lori and State Farm for over 30 years. Outstanding."
We responded:
"Thanks Robert! We appreciate your many years with State Farm and our office. Please let us know if there is anything we can help you with. "
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Craig Calhoun

July 30, 2026

5  out of  5
rating by Craig Calhoun
"Jeremiah, is a great addition to Lori's office! He was very helpful and attentive with some updates we needed for our accounts. We always receive excellent assistance whenever we call or visit the office. Thanks again!

Best, Craig & Nancy"
We responded:
"Thank you, Craig & Nancy! We’re so glad to hear Jeremiah was helpful with your account updates. Although he is new to our team, his experience & professionalism have made him an asset! We truly appreciate your kind words and are grateful for the opportunity to assist you whenever you call or visit our office. Thanks again for taking the time to share your experience!"
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Steve S

July 29, 2026

5  out of  5
rating by Steve S
"I've been with Lori Rickert's office since 2024 for auto and renters insurance and they've been excellent. Lauren recently handled two windshield claims for me: responsive, clear about my options, and I never had to follow up on anything. Highly recommend."
We responded:
"Thanks, Steve! Lauren is awesome to work with and always gets things done quickly & efficiently! We appreciate you taking the time to share your kind thoughts and appreciate your business with State Farm and our office. Please let us know if there is anything else we can help with. "
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Christina C

July 16, 2026

5  out of  5
rating by Christina C
"Responsive, kind and knowledgeable! Penny of Lori Rickert's team took good care of our daughter who needed coverage while studying in Denver. Being from Philadelphia, we were reassured that she was in good hands."
We responded:
"Thanks Christina! It was a pleasure to work with you and take care of your daughter's insurance during her time in Denver. We wish her the best in her next endeavor! "
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Breanna Dillon

July 10, 2026

5  out of  5
rating by Breanna Dillon
"Such a great team and always super helpful!"
We responded:
"Thanks Breanna! It’s always a pleasure to help great customers like you! Please let us know if there is anything else that we we can help with! "
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Michael Spear

July 8, 2026

5  out of  5
rating by Michael Spear
"Very responsive and helpful to a customer feeling a bit overwhelmed."
We responded:
"Thank you Michael! We appreciate you taking the time to leave us a review. We are glad we were able to be your "Good Neighbor" and provide you with what you needed! Please let us know if there is anything else we can do to help! "
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charlene cohrs

July 7, 2026

5  out of  5
rating by charlene cohrs
"Always so helpful! Jeremiah was top of the line"
We responded:
"Hi Charlene! We are so glad that you had a good experience with Jeremiah and our office. He is a new to us but not to State Farm and we are lucky to have him! We appreciate your business with State Farm & our office - please let us know if there is anything else we can help you with. "
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Mitch Vanneman

June 29, 2026

5  out of  5
rating by Mitch Vanneman
"Jeremy was unbelievable and and sent us our car insurance asap which we needed to register the car."
We responded:
"Hi Mitch! Thanks so much for the great review. Our goal is to provide you with personalized, efficient service and it sounds like Jeremiah was able to do that for you. We appreciate your business with State Farm and our office. Please let us know if there is anything else we can do for you! "
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Paula Shea

June 22, 2026

5  out of  5
rating by Paula Shea
"I just had the absolute Best experience with Dayna today. Looking forward to working with this State Farm agency. She went above and beyond to answer my “many questions”. They’ve definitely got my business. Thank you for all your help and guidance!!!"
We responded:
"Hi Paula! thank you so much for taking the time to leave us a review. Dayna is great and we are so glad she was able to answer your questions! We look forward to working with you! "
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Dayna Vigil

June 16, 2026

5  out of  5
rating by Dayna Vigil
"Very kind and knowledgeable and helped me a great deal with my dilemma."
We responded:
"Thank you Dayna! We welcome the opportunity to help you with any of your insurance needs but I am glad we were able to provide you solutions for your dilemma. Thanks for your business with State Farm and our office! "
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Taj Laugan

May 15, 2026

5  out of  5
rating by Taj Laugan
"Shift and efficient claim submission. Dayna covered all bases. Glass claims do not fact current or renewal premiums btw"
We responded:
"Thanks Taj! Glass coverage is a great benefit that we offer and we are glad the process was quick & easy. We appreciate your business with State Farm and our office - let us know if there is anything else we can help with. "
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Vince Yannett

May 14, 2026

5  out of  5
rating by Vince Yannett
"I have been with Lori for over 30yrs, She is like family.
I just worked with Dayna in Lori's office and she went above and beyond to help me all of my needs.
Thank you for all you do."
We responded:
"Vince - We appreciate your loyalty to State Farm and our office! We are so glad that Dayna exceeded your expectations! Let us know if you need anything else!"
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Dina Elliott

May 13, 2026

5  out of  5
rating by Dina Elliott
"I have been with State Farm Lori Rickert's office for over 20 ys. They are wonderful to work with!!"
We responded:
"Thanks Dina! We love working with you on all your insurance needs! "
Profile photo of Gerald Graves

Gerald Graves

May 5, 2026

5  out of  5
rating by Gerald Graves
"I needed to get my drive well ap (drive safe and save ap) to record trips. Dayna helped me get it to a resolution. She was awesome and so patient!! I am really glad she was there to help me."
We responded:
"Thank you for the kind words and stars Gerald! You have been such a joy to insure for all these years! We appreciate your loyalty to not only State Farm but also our office. People like you make our job so much fun!!"
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Jon Kaiser

May 4, 2026

5  out of  5
rating by Jon Kaiser
"The Lori Rickert - State Farm Insurance agency has been a great find for our home and auto policies. I've dealt with a number of "agents" in the past that were really nothing more than insurance salespeople. Our agent here, Ana, is knowledgeable, helpful and responsive to any questions we come up with. So far their rates have been very competitive, and haven't followed the pattern of a low introductory rate followed by massive increases in subsequent renewals."
We responded:
"Thank you so much for the wonderful review! It's no surprise to us that you've had such a great experience with Ana - she rocks!
We truly appreciate your trust in our team at Lori Rickert State Farm, and we look forward to continuing to support you with all your insurance needs."
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Brad Jeffrey

May 4, 2026

5  out of  5
rating by Brad Jeffrey
"Great follow up by Dayna at Lori Rickert State Farm agency. Very prompt and thorough."
We responded:
"Thank you for the great review! We’re so glad Dayna could help and provided prompt, thorough service - she's great to work with. We appreciate you choosing Lori Rickert State Farm!"
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Gregory Medina

May 1, 2026

5  out of  5
rating by Gregory Medina
"Great Service! Looking forward to working with you guys in the future."
We responded:
"Thanks Greg - we can't wait to work with you as well! "