State Farm® Insurance Agent Lori Rickert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marcel Ayala
June 20, 2025
5
out of
5
rating by Marcel Ayala
"He is very friendly"
We responded:
"Thank you for the kind words and stars Marcel! We are so grateful to have you as part of our State Farm Family!"
james taylor
June 20, 2025
5
out of
5
rating by james taylor
"Issac is an awesome individual and provided great customer service this morning. Issac asked all the appropriate questions of what I was trying to accomplish (add a new, used car to our household). He explained all my options and the best way to save a little money. I really appreciated his advice, insight and help today. There is a reason we have been clients of Lori’s for over 20 years. She hires and trains people who really enhance her business and who show genuine concern for her clients. Big kudos to Issac today! James"
We responded:
"James, thank you so much for the kind words and stars! Isaac is really helpful when it comes to figuring out the best way to save money when you are adding a vehicle. We are so happy to have you and your family as part of our State Farm Family! "
Ryan Luxon
June 11, 2025
5
out of
5
rating by Ryan Luxon
"Transferring my policy over from another state and Isaac could not be more helpful. Was willing to hear me out for every concern I had. After making him go through quite a lot to help me (and I made him do a LOT), he remained friendly and informative. Just what I needed to help before a big move. Highly recommend these folks!"
We responded:
"Thank you so much for the kind words and stars Ryan! We are so happy to have helped you do the state to state move! Fingers crossed your journey to Colorado goes smooth! We are here to help you in any way we can. Welcome to Colorado and our State Farm Family!"
brandon kron
May 29, 2025
5
out of
5
rating by brandon kron
"Issac was extremely helpful with setting me up with my auto and renters insurance."
We responded:
"Brandon, thank you so much for the kind words and stars! We are so happy to have helped you get your policies started. Fingers crossed the move goes smooth. Welcome to our State Farm Family!"
NEHAD ABOUAGINA
May 28, 2025
5
out of
5
rating by NEHAD ABOUAGINA
"It's been a very pleasant experience working with Lori and her team to get the best insurance coverage and rates!! Very pleased!"
We responded:
"Nevada, thank you so much for the kind words and stars! We have so appriciated you and your family having trust in us for all these years. We hope to have many more years together!"
Michael Beausang
May 22, 2025
5
out of
5
rating by Michael Beausang
"Made everything easy. Very knowledgeable and able to help me find what I needed. Great service."
We responded:
"Michael, thank you so much for the kind words and stars! You and your family have been such a joy to insure all these years! We are so happy to have helped you with your insurance needs. We hope to have you as part of our State Farm Family for many years to come! "
Gerald Graves
May 19, 2025
5
out of
5
rating by Gerald Graves
"I have been a customer at Lori Rickert's over thirty years. She is awesome and most of the staff as well. Whenever I have a question or concern, she and her staff are on it. I do not mind driving to the office to talk to them in person. They have always been attentive to my needs. I don't know what I would do without them. :) :)"
We responded:
"Thank you for the kind words and stars Gerald! You have been such a joy to insure for all these years! We appreciate your loyalty to not only State Farm but also our office. People like you make our job so much fun!!"
Nick Furness
May 15, 2025
5
out of
5
rating by Nick Furness
"Isaac Slabaugh is a true professional. He strikes the perfect balance of getting to know someone, with getting straight to business and staying on point efficiently and effectively. Accuracy and transparency were never in doubt once during our transaction and I would recommend him to anyone!"
We responded:
"Thank you for the kind words and stars Nick! We are happy to have helped you with your auto and homeowners insurance needs!! It's always nice to be able to feel confident in the policies you choose. We are happy to have you as part of our State Farm Family!"
Noel Shurtz
May 10, 2025
5
out of
5
rating by Noel Shurtz
"Isaac was exceptionally helpful throughout the entire process. He patiently went over the coverage comparisons, ensuring I thoroughly understood my options before I made the decision to switch companies. His knowledge of insurance products was evident, and he explained everything in a clear and easy-to-understand manner. On top of his expertise, Isaac is also genuinely friendly and approachable, making the whole experience much more comfortable."
We responded:
"Thank you so much for the kind words and stars Noel. We are so grateful to have made your transfer of insurance smooth and easy to understand. We hope to have a long relationship with you and always be here to answer your questions!! Welcome to our State Farm Family!!"
Alexia Geenen
May 8, 2025
5
out of
5
rating by Alexia Geenen
"Issac was amazing! He turned my bad day around from a terrible experience with Progressive. Very thorough when walking through options and found me the best plan fit for me!"
We responded:
"Thank you so much for the kind words and stars Alexia! We are so happy to have helped you with your auti insurance needs! Sometimes it just takes some talking through the policy and quote to make it all make sense. Welcome to our State Farm Family!"
Anthony Hong
May 6, 2025
5
out of
5
rating by Anthony Hong
"I have know the State Farm Family for a long time! The Rickert Team deserves 10 Stars. They are very knowledgeable about insurance and I wouldn't use any other insurance company."
We responded:
"Thank you so much for the kind words and stars Anthony. We really strive to make everyone feel heard and understood in their insurance needs. We appreciate your loyalty to not only State Farm but our office as well. "
Vanessa Collins
May 4, 2025
5
out of
5
rating by Vanessa Collins
"Issac, was very friendly and easy to talk to. I enjoed the experience,and the info he provided."
We responded:
"Thank you for the kind words and stars Vanessa! We are always trying to make sure that insurance is easy to understand and digest because they don't teach us this stuff in school. We are glad to have you as part of our State Farm Family!!"
Debra Bartleson
May 2, 2025
5
out of
5
rating by Debra Bartleson
"I've been with Lori Rickert State Farm Insurance for many years and I highly recommend this office for great service for home and car insurance. Lori and her staff are very professional, knowledgeable, and helpful anytime I've called with questions. The staff are friendly and quick to respond when there's any problems. Love being their client!!"
We responded:
"Thank you so much for the kind words and stars Debra!! We have loved having you as part of our office for so many years! Our office is grateful to be your trusted advisors for all of your insurance needs. We look forward to many more years together!!!"
Lisa DeNazario
April 28, 2025
5
out of
5
rating by Lisa DeNazario
"I had a terrific and pleasant conversation with Isaac. Best I've ever had and really appreciated his kindness and knowledge."
We responded:
"Thank you for the kind words and stars Lisa! We are so grateful to have you as part of our State Farm Family!!!"
Penelope Breckingridge
April 27, 2025
5
out of
5
rating by Penelope Breckingridge
"My husband and I met with Isaac on 4/15 in Lori Rickert's office. He answered all our questions, was friendly, personable and professional. We enjoyed meeting him and are confident he will be successful as he is a cut above."
We responded:
"Thank you so much for the kind words and stars! We encourage everyone to make sure to review their policies so that you know exactly what coverage you have. We are grateful to have you as part of our State Farm Family!!"
Sarah Bell
April 25, 2025
5
out of
5
rating by Sarah Bell
"Samantha was so helpful in assisting me in switching insurance carriers for my car and home insurance! The process was so smooth and easy because of her"
We responded:
"Thank you so much for the kind words and stars Sarah! We are so happy to have made your auto and home insurance swap easy! That's is definitely something we strive to do for each and every person that comes our way. We hope to be able to serve you and your family for many years to come!"
Steve Everist
April 23, 2025
5
out of
5
rating by Steve Everist
"Lori Rickert and team make life easy. Never an issue, no funny business, new items get insured in two minutes no problems. Claim on hail damaged roof had zero issues or back and forth. Been with them for all my insurance needs from house to car to RV for over ten years now."
We responded:
"Thank you so much for the kind words and stars Steve! We are happy to have served you and your family for so many years! Thank goodness your claims process was easy. That's what we strive for. Thank you again for you loyalty to not only our office, but State Farm too. "
E Poston
April 15, 2025
5
out of
5
rating by E Poston
"I was having trouble getting on the app and needed some navigation help, and Isaac was able to get me where I needed to go. Thanks!"
We responded:
"Thank you for the kind words and stars E! Sometimes those apps get tricky. We are grateful Isaac was able to help. We are happy to have you as part of our State Farm Family!"
Tonya Cummings
April 11, 2025
5
out of
5
rating by Tonya Cummings
"I spoke with Isaac. He was very well versed on State Farm products and how the features will benefit me. He also knew alot about the systems he uses to complete the transactions. Therefore, making sure my billing would be favorable for both me and Stare Farm as a whole. I enjoyed my experience with Issac as he is very professional and able to establish great report. PROMOTE AS SOON AS POSSIBLE."
We responded:
"Thank you for the kind words and stars Tonya!! We are happy to have helped make your insurance journey an easy one. Our billing is definitely set up to work with your needs and be as effortless as possible. We are grateful you chose our office! Welcome to our State Farm Family!"
Yolanda DeLeon
April 9, 2025
3
out of
5
rating by Yolanda DeLeon
"Good job 👏"
We responded:
"Thank you for the kind words and stars Yolanda! We are so happy to have you as part of our State Farm Family!!"
Gary Gregg
April 9, 2025
5
out of
5
rating by Gary Gregg
"Isaac was awesome with the changes I needed to make with the Auto Insurance."
We responded:
"Thank you so much for the kind words and stars Gary! We are grateful to have the opportunity to keep your loyalty and trust in our office for your insurance. We look forward to always being here to help you through all your insurance needs! "
Marilyn Moss
April 9, 2025
5
out of
5
rating by Marilyn Moss
"Very pleasant and quick.Great customer service!!"
We responded:
"Thank you for the kind words and stars Marilyn! We are happy to hear that we can make your insurance needs quick and easy! Thank you for being part of our State Farm Family!"
Herman Gabaldon
April 8, 2025
5
out of
5
rating by Herman Gabaldon
"Truly outstanding customer support/service!!! I have never had anyone actually explain what the coverage on my vehicle meant. Toiy took the time and broke it down for me. As it turns out, I was paying more than I needed to and was carrying coverage that didn’t apply. Now I have my vehicle and my house insured. I really appreciate that I was treated like a person and NOT just a number."
We responded:
"Thank you so much for the kind words and stars Herman. Toiy is gifted when it comes to breaking down insurance to an understandable level. She can make you feel taken care of while also making sure you are appropriately protected. Welcome to our State Farm Family!"
Ralph Chiarella
April 7, 2025
5
out of
5
rating by Ralph Chiarella
"We have been working with Lori Rickert and her wonderful staff for the past 25 years. They are responsive and a delight to work with and would highly recommend this State Farm agent."
We responded:
"Thank you so much for the kind words and stars Ralph! You have been with us for so many years and are such a joy to talk to every time we speak. We are hoping to have many more years together! "
James Mallon
April 7, 2025
5
out of
5
rating by James Mallon
"I’ve been with Lori’s office for a few years and have always had terrific customer service on car insurance. Recently we purchased a home and Isaac could not have made adding home insurance and bundling smoother! I did reach out to insurance broker to price check and they didn’t even send me any alternatives because nothing was close. It’s great to have both competitive pricing and actual helpful people on the phone when you need it!"
We responded:
"Thank you so much for the kind words and stars James! We truly appreciate you being a part of our State Farm Family! We are so excited for you and this new home! "